The Crown Media

Terms & Conditions

Welcome to The Crown Media — a personal branding and digital marketing agency based in Chennai, Tamil Nadu. By visiting our website or using our services, you agree to the following terms, conditions, and privacy practices.

1. About Our Services

The Crown Media provides personal branding, digital marketing, content creation, video production, and consulting services.
All services are delivered based on the agreed scope, timeline, and payment terms discussed with the client.

We work to deliver high-quality, customized strategies for every client, and all creative assets produced by our team remain the intellectual property of The Crown Media until full payment is received.

2. Payments & Refunds

  • All payments must be made as per the agreed proposal or quotation.
  • Once payment is made, services are considered confirmed.
  • Because our work is customized and strategy-based, no refunds will be provided once the service has begun.
  • Delayed payments may lead to a pause or termination of services.

3. Client Responsibilities

  • Clients must provide accurate and timely information, approvals, and content materials.
  • The Crown Media is not responsible for delays or missed deadlines caused by late submissions or communication gaps from the client side.

4. Content Ownership

All concepts, visuals, videos, and strategies created by The Crown Media remain our property until full project payment is made.
After payment, the client gains usage rights for agreed purposes.
You may not resell, copy, or distribute our creative materials without prior written consent.

5. Use of Website

By accessing our website, you agree not to misuse the content, code, or materials in any way.
The Crown Media reserves the right to modify or remove website content or service offerings at any time without notice.

6. Data Collection & Privacy

We value your privacy.
When you visit our website or contact us, we may collect basic details such as your name, email, phone number, and company information.
This data is used only to:

  • Respond to your inquiries
  • Provide requested services or quotations
  • Improve user experience and service quality

We do not sell, trade, or rent your personal information to any third parties.
We may use trusted third-party tools (like analytics or email platforms) to help us operate efficiently — always ensuring your data remains secure.

7. Cookies

Our website may use cookies to improve browsing experience and gather anonymous analytics.
You can disable cookies through your browser settings if you prefer not to share this information.

8. Communication

By contacting us or submitting a form, you agree that we may reach out to you via email, WhatsApp, or phone for business purposes related to your inquiry or ongoing project.
You can opt out of promotional messages at any time.

9. Limitation of Liability

While we strive for accuracy and excellence, The Crown Media is not liable for:

  • Any indirect, incidental, or consequential loss arising from service use.
  • Issues caused by third-party platforms (like social media or hosting providers).
    All services are provided in good faith and based on best industry practices.

10. Policy Updates

We may update these Terms and Privacy Policy as needed.
All changes will be reflected on this page with a revised “Last Updated” date.
Continued use of our website or services implies acceptance of updated terms.

11. Governing Law

These Terms are governed by the laws of India, and any disputes will be handled under the jurisdiction of the courts in Chennai, Tamil Nadu.

12. Contact Us

For any questions regarding our Terms, Conditions, or Privacy Policy, reach us at: